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Volunteer Services Intern

Job Type: Unpaid internship
Hours: 10-20 hours per week from January - May. Scheduling is flexible.

The Volunteer Services Intern provides essential support to the Volunteer Department by assisting with recruitment, onboarding, training, engagement, support, and recognition of 600+ volunteers state-wide. This position is focused on learning all aspects of volunteer programming as well as gaining hands-on experience working directly with our program volunteers and behind the scenes. This is great internship for anyone interested in learning more about volunteer programming, social services or generally working in a non-profit organization.

Duties & Responsibilities
Projects may include, but will not be limited to:

  • Recruitment: Assist with the creation and implementation of multiple volunteer recruitment projects. We recruit volunteers throughout the state of MN providing both in person and virtual training. We also work with volunteers at many events, and most of our internal events occur in the spring.  
  • Onboarding: Conduct new volunteer interviews to best determine volunteer’s interest and best volunteer role. Assist with maintaining accurate paper and electronic records. Prepare and distribute volunteer badges and t-shirts.
  • Training: Participate in our Virtual and/or In-Person Wish Granter Trainings. Provide support to the creation of new trainings and webinars.
  • Recognition: Assist in recognition phone calls, thank you cards/mailings, and events.
  • Engagement and support: Take part in volunteer support activities including in-person gatherings, educational videos, written materials, etc. 
  • Provide administrative duties as needed (filing, organizing, etc.). Other duties and projects as assigned.

Skill Requirements

  • Experience with Microsoft Office computer programs
  • Strong organizational and listening skills
  • Phone experience
  • Ability to work independently
  • Career interest in non-profit industry
  • Willing to accept a variety of tasks
  • Positive attitude

Training includes an orientation to the organization and the internship responsibilities. Raiser’s Edge training will be provided. 

Interns will gain direct “hands-on” experience while developing an understanding of the volunteer functions that support a non-profit organization. Interns will also have the opportunity to assist the Foundation in fulfilling its mission of granting wishes to Minnesota children with critical illnesses to enrich the human experience with hope, strength and joy. References may be supplied on the completion of a successful internship period.

How to apply:

Please send cover letter and resume to:

Volunteer Services Manager

Make-A-Wish® Minnesota
1919 University Ave W
Suite 415
St. Paul, MN 55104
(612) 767-9474